Responsible Gambling
Gambling should be fun, not harmful. Learn about the tools, limits, and support available to keep your play safe.
Our Commitment
Refinery Casinos UK is committed to promoting responsible gambling. While we provide information and comparisons for licensed UK operators, we recognise that gambling carries inherent risks. We never encourage excessive play, and all content on our Site is intended for adults aged 18 and over.
Every operator featured on our platform is licensed by the UK Gambling Commission and required to provide responsible gambling tools. We encourage all users to familiarise themselves with these tools before playing.
Signs of Problem Gambling
Problem gambling can affect anyone. Watch for these warning signs in yourself or someone you know:
Spending more money or time gambling than you can afford
Chasing losses by gambling more to recover money
Borrowing money or selling possessions to fund gambling
Neglecting work, family, or social responsibilities
Feeling anxious, irritable, or restless when not gambling
Lying to others about the extent of your gambling
Repeatedly failing to cut down or stop gambling
Using gambling as an escape from problems or negative feelings
Tools to Stay in Control
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit. Limits can be decreased immediately but increases typically require a cooling-off period.
Loss Limits
Cap the maximum amount you are willing to lose over a set period. Once reached, you cannot continue playing until the period resets.
Session Time Limits
Receive reminders after playing for a specified duration. Helps you stay aware of how long you've been gambling.
Reality Checks
Pop-up notifications showing how long you've been playing and your net win/loss during the session.
Cool-Off Periods
Take a short break from gambling — typically 24 hours to 6 weeks — without permanently closing your account.
Self-Exclusion
Block yourself from a specific operator for a minimum of 6 months. GAMSTOP provides UK-wide self-exclusion across all licensed operators.
GAMSTOP — UK-Wide Self-Exclusion
GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. Once registered, you will be excluded from all participating operators for your chosen period — 6 months, 1 year, or 5 years.
Get Help Now
BeGambleAware
Free, confidential advice and support for anyone affected by problem gambling.
Visit websiteTips for Safer Gambling
- Only gamble with money you can afford to lose — treat it as entertainment, not income
- Set a budget before you start and stick to it, win or lose
- Never chase losses — accept that losing is part of gambling
- Take regular breaks and don't gamble when upset, stressed, or under the influence
- Balance gambling with other hobbies and social activities
- Learn the rules and odds of games before playing
- Keep track of time and money spent gambling
Underage Gambling
It is illegal for anyone under the age of 18 to gamble in the United Kingdom. All operators featured on our Site are required to verify the age and identity of their customers. If you suspect a minor is gambling, report it to the operator or contact the UK Gambling Commission.