Responsible Gaming Tools

Responsible gambling is not just a slogan at Refinery Casinos; it's a fundamental requirement for any operator we recommend. The UK gambling market offers some of the world's most sophisticated player protection tools, and knowing how to use them is key to maintaining a healthy relationship with gaming.

Proactive Protection

The most effective tools are those used before a problem arises. Deposit limits allow you to cap the amount you can spend daily, weekly, or monthly. We recommend setting these immediately upon joining a new site. Reality checks provide essential pop-up reminders of how long you've been playing, helping you stay aware of the passage of time.

Taking a Break

If you feel you need a breather, 'Time-Out' periods allow you to block access to your account for anywhere from 24 hours to 6 weeks. For a more permanent solution, 'Self-Exclusion' is available. Under UKGC rules, self-exclusion must last for at least 6 months and cannot be reversed during that period.

GAMSTOP and Support

For comprehensive protection, we strongly advocate for the use of GAMSTOP, the UK's national self-exclusion scheme. It allows you to block yourself from all licensed online gambling sites in one go. Remember, these tools are there to empower you. If you ever feel overwhelmed, organizations like BeGambleAware and GamCare offer free, confidential support 24/7.